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Sell · Click & Collect

Click & Collect for Restaurants

Customers order ahead, pay online and pick up at a time that suits them. Your team sees the queue in advance and prepares to the minute.

  • No contract
  • Free setup
  • 24/7 support
Click & Collect by Order Tiger
Queue
gone from the counter
100%
paid before pickup
From order-ahead to pickup

Paid before you cook, ready when they arrive

The queue moves online. Your kitchen sees the day in advance, and nobody stands at the counter waiting.

12:30 SLOT · PAID · READYthe queue lives online, not at your counterOrders aheadwebsite or app, no downloadPicks a slotcapacity per 15 minutesPays onlineno unpaid no-showsKitchen fires on timesorted by pickup slotGets a ready alertpush or SMSPicks up, skips the queuecounter or kerbsideOrder saved and points earned, so the second pick-up is one tap.

Pickup slots you control

Set capacity per 15-minute slot, prep time per item and cut-off times. Customers only see times you can actually deliver.

Fired at the right time

Pick-up orders print or appear on the kitchen display sorted by pickup slot, not by when they were placed.

Paid before pickup

Every pick-up order is paid online, so no-shows cost nothing and the till is never blocked by a phone order.

Ready-for-pick-up alerts

A push or SMS the moment the bag is on the shelf, with the order number to grab and go.

Kerbside with car details

Customers add their car and bay number. Staff bring it out, no parking, no walk-in.

Built for repeat orders

Saved orders, favourites and loyalty points make the second pick-up faster than the first.

Why it matters

What changes with Click & Collect

BeforeQueues cost sales

People who see a queue keep walking.

With Order TigerOrder ahead, skip the line.
BeforePeak times are chaos

Everyone arrives at 12:30 with no warning.

With Order TigerTime slots with capacity per 15 minutes.
BeforeUnpaid phone orders

No-shows on phone orders mean wasted food.

With Order TigerPaid online before you cook.
How it works

Click & Collect, in detail

Slots

Pickup slots you control

Set capacity per slot, prep time per item and cut-off times. Customers only see times you can actually deliver.

  • Capacity per 15-minute slot
  • Separate prep times for busy periods
  • Pause pick-up with one tap
Pickup slots you control
Kitchen

Orders where the kitchen needs them

Pick-up orders print or appear on the kitchen display at the right time, sorted by pickup slot rather than by when they were placed.

  • Kitchen display and printer support
  • Ready-for-pick-up notification to the customer
  • Kerbside option with car details
Orders where the kitchen needs them
Repeat

Built for repeat orders

Saved orders, favourites and loyalty points make the second pick-up order faster than the first.

  • One-tap reorder
  • Loyalty points on every pick-up
  • Promo codes and first-order offers
Built for repeat orders
Included in the Online Ordering Package

Per location. No contract, free menu setup.

Results

What owners say after switching

3×

Customers love ordering from our own app. We've noticed they're placing orders up to 3 times more often compared to those who order by calling us or walk-ins.

Just Wings logo
Neil TownleyJust Wings, 4 locations, Liverpool
40%

Our journey with Order Tiger has been nothing short of incredible. In just 5 months, it has accounted for a staggering 40% of our total sales.

Smoothie Jungle Cafe logo
Luiza "Giselle" FaicalSmoothie Jungle Cafe, 3 locations, Florida
2×

Order Tiger increased our direct online sales by more than double through delivery from third-party fleet and have saved us a lot of money.

Tony's Pita logo
Elton Shyti, OwnerTony's Pita, 4 locations, London
Questions

Frequently asked questions

Will Click & Collect just add more stress to my team?

No—actually the opposite. You set capacity limits and time slots, so orders flow at a manageable pace.

Can customers really order from their car?

Yes. With curb-side enabled, they just check in when they arrive and you bring the order out.

What if customers want their food at a specific time?

They can order—hours or even days in advance. You decide the rules.

How do I keep pickup and delivery from clashing?

Each service has its own schedule. You can adjust opening hours and cut-offs separately.

Does this help increase revenue?

Absolutely. Many restaurants see higher average spend when customers order ahead with Click & Collect.

Is it only for chains or can small independents use it too?

Both. Whether you run one café or a multi-location brand, the setup scales with your business.

See Click & Collect running on your own menu

Book a 15-minute demo. No pressure, no contract.