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Sell · Pre-Ordering

Pre‑Ordering for Restaurants

Let customers order days or weeks ahead for events, holidays and busy periods. Every order lands in a scheduled queue with pickup or delivery slots, so production is planned instead of guessed.

  • No contract
  • Free setup
  • 24/7 support
Scheduling a pre-order on the ordering website: pick a date and a time slot
Weeks
ahead, not minutes
Paid
before you prep
From next week to the pass

Big orders, planned instead of guessed

Events, holidays and catering land in a scheduled queue with every option captured and the money already in.

SATURDAY 14:00 · 12 CAKES · PAIDcut-off times and capacity you setOpens pre-ordersdates you choosePicks a date and slotcapacity per slotAdds options and notessizes, flavours, allergensPays or leaves a depositbefore you prepJoins the production listby day, slot and itemMade and handed overon the day, on timeNothing taken on paper, nothing cooked on a promise to pay.

Dates and slots you control

Open pre-orders for specific dates, set capacity per day and per slot, and pause when you are full.

Every option and note captured

Sizes, flavours, dietary notes and messages on the item. Nothing is lost between the customer and the kitchen.

Deposits or full payment upfront

Take a deposit for large orders or the full amount at checkout. Cash flow before the event, not after.

A production list for the kitchen

See what is due by day, slot and item so prep is planned and nothing is forgotten.

Edits until the cut-off

Customers change quantities or notes themselves before the cut-off you set. After that the list is locked.

Built for events and catering

Platters, trays and party orders with per-item quantities and a single scheduled pickup or delivery.

Why it matters

What changes with Pre-Ordering

BeforeEverything arrives at once

Last-minute orders overwhelm the kitchen and wait times spiral.

With Order TigerOrders spread across slots you control.
BeforeBig orders taken on paper

Event and catering orders get lost or misheard.

With Order TigerCaptured online with every option and note.
BeforeNo cash flow before the event

Cooking on a promise to pay.

With Order TigerPaid at the time of ordering.
How it works

Pre-Ordering, in detail

Scheduling

Date and time slots you control

Open pre-orders for specific dates, set capacity per slot and cut-off times, and pause when you are full.

  • Capacity per day and per slot
  • Cut-off times per menu
  • Deposits or full payment upfront
Checkout in the ordering app: choosing a delivery date for a pre-orderCheckout in the ordering app: choosing a time slot for a pre-order
Options

Every option and note captured

Sizes, flavours, dietary notes and messages on the item. Nothing gets lost between the customer and the kitchen.

  • Modifiers and free-text notes
  • Allergen information
  • Order edits before the cut-off
Every option and note captured
Production

A production list the kitchen can work from

See what is due by day, slot and item so prep is planned and nothing is forgotten.

  • Orders sorted by due time
  • Printable prep lists
  • Reminders to customers before pick-up
A production list the kitchen can work from
Included in the Online Ordering Package

Per location. No contract, free menu setup.

Results

What owners say after switching

3×

Customers love ordering from our own app. We've noticed they're placing orders up to 3 times more often compared to those who order by calling us or walk-ins.

Just Wings logo
Neil TownleyJust Wings, 4 locations, Liverpool
40%

Our journey with Order Tiger has been nothing short of incredible. In just 5 months, it has accounted for a staggering 40% of our total sales.

Smoothie Jungle Cafe logo
Luiza "Giselle" FaicalSmoothie Jungle Cafe, 3 locations, Florida
2×

Order Tiger increased our direct online sales by more than double through delivery from third-party fleet and have saved us a lot of money.

Tony's Pita logo
Elton Shyti, OwnerTony's Pita, 4 locations, London
Questions

Frequently asked questions

How far ahead can customers order?

As far as you allow. Set the window per menu, from same-day slots to weeks ahead for events and seasonal orders.

Can I limit how many pre-orders I accept?

Yes. Set capacity per day and per time slot. When a slot is full it disappears from checkout automatically.

Are pre-orders paid upfront?

Yes. Customers pay online when they order, or you can take a deposit for large orders and settle the balance on pick-up.

Is pre-ordering included in the package?

Yes. Pre-ordering is part of the Online Ordering Package.

See Pre-Ordering running on your own menu

Book a 15-minute demo. No pressure, no contract.