Loyalty Program for Restaurants
Turn Guests into Regulars
Hospitality businesses thrive on repeat customers, but capturing a guest’s attention once does not guarantee their return.
Rising customer acquisition costs and intense competition mean a steady stream of one-time visitors is not enough.
A well-designed loyalty program helps restaurants nurture relationships, turn occasional diners into regulars and keep profits growing.
Keep Customers Coming Back
Customers want to feel appreciated, and restaurants want them to return.
Without a structured rewards program, diners may forget about you and turn to competitors.
Our Loyalty Program changes that—giving you a powerful tool to create habits, build stronger relationships, and encourage repeat business.
With Order Tiger, you can reward every visit, every order, and every milestone.
Diners enjoy perks and incentives; you enjoy repeat revenue and higher lifetime value.
Adaptive Loyalty System: Points or Stamps
Not every restaurant has the same customer behavior—and not every guest responds to rewards the same way.
That’s why our Loyalty Program is adaptive.
Choose points: Perfect for fast casual or QSR concepts where guests collect points for every purchase.
Choose stamps: Ideal for coffee shops, bakeries, or venues where “buy 9, get 1 free” makes sense.
Restaurant owners have the flexibility to tailor the system to their brand and their audience—delivering a loyalty experience that feels natural, intuitive, and motivating.
Intuitive, Modern, and Easy to Use
The design of our loyalty program blends seamlessly with your branded app and website.
Modern style with clean, professional UI.
Guided help points built into the interface so customers quickly learn how to use it.
Accessible for everyone—whether your customer is tech-savvy or using a smartphone loyalty system for the first time.
This is loyalty that feels effortless for customers and requires no training for your staff.
Flexible Discounts and Promotions
Our loyalty platform allows you to:
Create multiple discount types (percentage, fixed value, free items).
Launch seasonal offers for holidays and special occasions.
Run engaging promotions that surprise and delight your guests.
Every campaign is easy to set up, easy to track, and designed to motivate customers to order again.
Motivating Customers to Aim Higher
Redemption shouldn’t feel like a dead end.
With our Loyalty Program, every redemption flows naturally into the next goal.
Customers are gently nudged to:
Redeem rewards in a smooth, intuitive flow.
See their next milestone instantly.
Feel motivated to spend a little more to reach that next reward.
This keeps engagement alive and revenue steady, as customers always look forward to their next perk.
A loyalty program is even more powerful when combined with Order Tiger’s full marketing toolkit:
Push notifications to remind customers about unused rewards.
Email and SMS campaigns to promote double-points days or new perks.
Personalized recommendations powered by AI.
Frequently Asked Questions
Do I have to choose between points or stamps permanently?
No. You can switch between loyalty models depending on your restaurant concept or customer feedback. For example, you might start with stamps for simplicity and later upgrade to points if you want more flexibility in rewarding higher spenders.
Will customers understand how to use the loyalty program?
Yes. The system is designed with a modern, intuitive interface plus in-app help points to guide users. Even first-time customers can easily track progress and see their rewards without confusion.
Can I run holiday or limited-time promotions?
Absolutely. The platform makes it easy to launch flexible discounts and special campaigns for any occasion. For instance, you could offer double points on Valentine’s Day or free desserts during Christmas week.
How do customers redeem rewards?
Through a simple flow in the app or website. The system shows available rewards clearly, allows one-tap redemption, and instantly updates their progress toward the next goal—keeping the excitement alive.
Does the loyalty program work with other marketing tools?
Yes. You can pair loyalty with push notifications, email, SMS, and AI-driven campaigns for maximum impact. Imagine sending a push notification to remind a customer that they only need 20 more points for a free pizza.
Is it suitable for small cafes as well as larger restaurants?
Definitely. The adaptive points or stamps model makes it easy to fit different concepts—from a small coffee shop offering “buy 5, get 1 free” to a national chain running points-based promotions.
Can staff manage the program easily?
Yes. Staff don’t need any special training. Everything is automated in the system, and your team only needs to monitor results. Customers handle most of the interaction directly in the app.