Loyalty Program for Restaurants
Points, stamps and tiers built into your website, apps and till. Customers earn on every order, see how close they are to the next reward, and come back for it. Win-back and birthday rewards run automatically.
- No contract
- Free setup
- 24/7 support
How does Order Tiger’s restaurant loyalty program work?
Order Tiger’s Loyalty Program lets restaurants reward repeat customers with points, stamps and tiers built into their own website, apps and EPOS, with no separate app to download. Customers earn on every order and redeem online or at the till from one shared balance. Win-back rewards after 30 quiet days, plus birthday, referral and milestone rewards, go out automatically by push, SMS or email, with revenue tracked per campaign.
- Loyalty balances live in Apple Wallet and Google Wallet passes.
- Tiers such as bronze, silver and gold, with double points on quiet days.
- Customers are enrolled automatically on their first order.
- Available as a per-location add-on, or included in the Growth plan.
A loop that brings customers back by itself
Earn, reward and win back without anyone at the counter lifting a finger.
Points or stamps, your rules
Points per pound or a stamp per visit. Quick wins early so customers see progress from the first order.
Tiers and boosters
Bronze, silver, gold with double points on quiet days. Your best customers are treated like it.
Wallet passes
Balances live in Apple Wallet and Google Wallet, so the card is always with them and never lost.
Earn and redeem everywhere
Website, apps and the EPOS share one balance. Redeeming at the till is the same tap as online.
Win-backs that send themselves
When a regular goes quiet for 30 days a reward goes out by push, SMS or email. No campaign to build.
Birthday, referral and milestone rewards
Set once, then they run for every customer, and every campaign reports the revenue it brought back.
Set up a loyalty program in five minutes
Points or stamps, earning rules, automatic enrolment and the live card your customers see in the app. Then watch the segments move.
What changes with Loyalty Program
And nobody knows who the loyal customers are.
Ten orders before any reward means most never get there.
Nobody downloads it.
Loyalty Program, in detail
Points or stamps, your rules
Points per pound or stamps per visit, with boosters for quiet days, tiers for your best customers and rewards you define.
- Points, stamps and tiers
- Boosters and multipliers
- Wallet passes for iPhone and Android
Rewards at every checkout
Balances and rewards show in the app, on the website and at the EPOS, so customers earn and redeem everywhere.
- Earn and redeem online and in store
- Referral rewards
- Gift card credit
Loyalty that reaches out
Win-back offers when a regular goes quiet, birthday rewards, and milestone treats sent automatically by push, SMS and email.
- Automated win-back campaigns
- Birthday and anniversary rewards
- Revenue tracked per campaign
Per location add-on, or included in the Growth plan.
Part of one platform
Every Order Tiger product shares one menu, one customer list and one report.
What owners say after switching
Customers love ordering from our own app. We've noticed they're placing orders up to 3 times more often compared to those who order by calling us or walk-ins.
Our journey with Order Tiger has been nothing short of incredible. In just 5 months, it has accounted for a staggering 40% of our total sales.
Order Tiger increased our direct online sales by more than double through delivery from third-party fleet and have saved us a lot of money.
Frequently asked questions
Do I have to choose between points or stamps permanently?
No. You can switch between loyalty models depending on your restaurant concept or customer feedback. For example, you might start with stamps for simplicity and later upgrade to points if you want more flexibility in rewarding higher spenders.
Will customers understand how to use the loyalty program?
Yes. The system is designed with a modern, intuitive interface plus in-app help points to guide users. Even first-time customers can easily track progress and see their rewards without confusion.
Can I run holiday or limited-time promotions?
Absolutely. The platform makes it easy to launch flexible discounts and special campaigns for any occasion. For instance, you could offer double points on Valentine’s Day or free desserts during Christmas week.
How do customers redeem rewards?
Through a simple flow in the app or website. The system shows available rewards clearly, allows one-tap redemption, and instantly updates their progress toward the next goal—keeping the excitement alive.
Does the loyalty program work with other marketing tools?
Yes. You can pair loyalty with push notifications, email, SMS, and AI-driven campaigns for maximum impact. Imagine sending a push notification to remind a customer that they only need 20 more points for a free pizza.
Is it suitable for small cafes as well as larger restaurants?
Definitely. The adaptive points or stamps model makes it easy to fit different concepts—from a small coffee shop offering “buy 5, get 1 free” to a national chain running points-based promotions.
Can staff manage the program easily?
Yes. Staff don’t need any special training. Everything is automated in the system, and your team only needs to monitor results. Customers handle most of the interaction directly in the app.
See Loyalty Program running on your own menu
Book a 15-minute demo. No pressure, no contract.