Marketplace
- Branded Online Ordering Marketplace app //
A branded app (native iOS and Android) built for your Marketplace, designed to boost visibility, attract more guests, and drive orders from your stores.
- Delivery Software Integration //
Integrate seamlessly with Uber Eats, DoorDash, and Glovo to sync orders, track deliveries, and streamline your operations.Your own branded iOS and Android mobile apps, putting your store in your customers’ pockets and keeping regulars coming back.
- Marketplace Loyalty & Rewards Program //
A built-in rewards system that encourages repeat visits and helps you build a loyal customer base.
- Monitoring & Rejection //
Save labour costs on support and order monitoring with our Automated Order Monitoring & Auto Order Rejection features. Get SMS alerts when pending orders are not accepted by restaurants. Orders that are not accepted within a configurable number of minutes can be auto rejected.
- Automated Merchant Billing//
Create automated billing for your merchants with configurable commission or per-order fees, and avoid the hassle of generating invoices manually each month.
Transparent pricing.
No contracts.
Just the best choice.
Simple Pricing for Every Business
For single stores, franchises, and virtual brands.
Advanced technology, simple pricing.
Frequently Asked Questions
What types of businesses can use Order Tiger Marketplace?
Order Tiger supports restaurant groups, franchises, food halls, virtual kitchens, dark kitchens, food trucks, and any business that wants to operate as a multivendor marketplace.
Is Order Tiger available in my country?
Order Tiger works in all countries where payments with Stripe is supported. For the full list of countries please visit: https://stripe.com/global
Our system supports all languages, currencies, delivery address structure and are integrated with hyper-local third-party driver fleet providers in most major cities in the U.K., U.S., Canada, Australia, Europe, ASEAN and LATAM.
What fees do I pay as a Marketplace?
For the Marketplace plan: €10,000 one-off setup fee, then €599 per month + 1% of total sales.
In addition, each marketplace owner can decide how to charge their restaurants — for example, by setting a fixed monthly fee, a per-order commission, or a combination.
How does the marketplace make money?
The marketplace earns revenue from the commissions you charge on orders placed through your platform, or by applying fixed per-order fees to vendors. Automatic billing to vendors is built in.
Can we accept card payments?
Yes. We offer free online card payment processing integration.
What happens if a restaurant doesn’t accept an order?
Order Tiger has automated monitoring: if a restaurant doesn’t accept an order within the configured time, it can be automatically rejected and you’ll receive an SMS or notification.
What if I don’t have my own delivery service?
You can connect to third-party delivery fleets for last-mile delivery. Integrations are also available with partners like Uber Eats, DoorDash, and Glovo for order syncing and tracking.
Do I get my own branded app and website?
Yes. Your marketplace comes with a branded iOS/Android app and a custom website so customers order directly through your platform.
Does Order Tiger Marketplace include loyalty or rewards?
Yes, loyalty and rewards features are built in to help you retain customers and keep them ordering through your marketplace.
How do I switch from my current provider to Order Tiger Marketplace?
You can migrate your existing vendors easily by importing their data (e.g., via CSV). Our team assists with onboarding and the transition.
Do you offer discounts or special pricing?
Yes. Depending on your order volume or number of vendors, reduced setup fees and per-order rates may be available. Contact our sales team for details.
What POS printer is used and who sets it up?
We provide a compatible POS printer (58mm or 80mm) that prints and confirms orders. It is configured and shipped directly to each restaurant.
Can I pause or temporarily stop orders?
Yes. Restaurants can pause orders from their dashboard, via the POS printer, or by contacting Order Tiger support.
How do restaurants manage their menus?
Vendors can update their menus directly from their own dashboard. As the marketplace admin, you can also request menu updates from our support team.