Reviews Management
Collect a review after every order, reply from one place and turn feedback into repeat business. Catch a bad experience before it becomes a public one-star.
- No contract
- Free setup
- 24/7 support
Catch the bad experience before it becomes a public one-star
Ask at the right moment, read and reply from one place, and turn feedback into the next order.
Ask at the right moment
A review request goes out when the order is delivered or collected, in the app, by push or by email. Automatic timing.
Food, value and service
Separate ratings and photo uploads, so you know what to fix rather than guessing from a star count.
Private feedback first
Low ratings come to you before they go public, with a one-tap offer to put it right.
One inbox for every location
Read, tag and reply from the dashboard. Route issues to the right site manager with templates for quick replies.
Alerts on low ratings
A two-star rating pings the manager within minutes, while the customer is still reachable.
Feedback that sells
Best reviews shown on your site and apps. Reviewers earn loyalty points and come back.
What changes with Reviews Management
Happy ones do not think to.
You read about it on Google.
Google, apps, social.
Reviews Management, in detail
Ask at the right moment
A review request goes out when the order is delivered or collected, in the app, by push or by email.
- Automatic timing
- Ratings for food, value and service
- Photo uploads
Reply from one place
Read, tag and reply to every review from the dashboard, and route issues to the right site manager.
- One inbox for every location
- Templates for quick replies
- Alerts on low ratings
Turn feedback into orders
Reward reviewers with loyalty points, win back unhappy customers with an offer and showcase the best reviews on your site.
- Points for reviews
- Win-back offers on low ratings
- Reviews on your website
Per location. No contract, free menu setup.
Part of one platform
Every Order Tiger product shares one menu, one customer list and one report.
What owners say after switching
Customers love ordering from our own app. We've noticed they're placing orders up to 3 times more often compared to those who order by calling us or walk-ins.
Our journey with Order Tiger has been nothing short of incredible. In just 5 months, it has accounted for a staggering 40% of our total sales.
Order Tiger increased our direct online sales by more than double through delivery from third-party fleet and have saved us a lot of money.
Frequently asked questions
When is the review request sent?
Automatically after the order is delivered or collected, by push notification, email or in the app, at a delay you set.
Can I reply to reviews?
Yes. Every review from every location arrives in one inbox where you can reply, tag and route it to the right manager.
Can I stop bad reviews going public?
Feedback comes to you first, so you can resolve issues and send an offer before the customer posts elsewhere.
Is reviews management included?
Yes. It is part of the Online Ordering Package.
See Reviews Management running on your own menu
Book a 15-minute demo. No pressure, no contract.