Online Ordering System for Ghost Kitchens.
Direct ordering, automatic driver dispatch and live tracking for every virtual brand in your ghost kitchen. Fewer tablets on the pass, more margin on every order.
- No contract
- Free menu setup
- Live in days
A virtual brand customers can find and come back to
Ghost kitchens live or die on repeat orders. Own the channel and the customer.
A site per brand
Each concept on its own domain with its own look.
Brands on one dashboard
Own menus, own apps, one place to run them.
Live tracking
Map and ETA on the customer’s phone.
Push to every app user
Free, unlimited messages to bring them back.
Campaigns that run themselves
Welcome, win-back and milestone offers from order data.
Packed by brand
Bags tagged by concept at the pass.
What holds ghost kitchens back, and how we fix it
The order, the customer and the delivery all belong to the marketplace.
Someone stands at the pass calling couriers while food goes cold.
You cannot re-market to people you cannot contact.
Everything a modern ghost kitchen needs to take, make and grow orders
All of this is included in one platform, from one menu and one customer list.
Run several brands from one kitchen
Each virtual brand gets its own website, apps and menu, while orders arrive on one screen in the kitchen. Launch a new concept without new hardware.
- Separate branding per concept
- Shared stock and prep across brands
- Per-brand sales and marketing reports
Deliver without hiring a single driver
Dispatch to Stuart, Uber Direct and local fleets straight from the order screen for a flat fee, or manage your own drivers with live tracking.
- On-demand fleets across the UK, US, Canada, Australia and Europe
- Delivery zones, fees and minimum orders you set
- Proof of delivery and customer notifications
Live order tracking for every customer
From accepted to on its way, customers see exactly where their order is. Fewer phone calls for your team, more confidence for the buyer.
- Status updates by push and SMS
- Live map for delivery orders
- Accurate prep times shown at checkout
Marketing that runs itself
Campaigns trigger from behaviour: a welcome offer after the first order, a nudge when a regular goes quiet, a birthday treat. You set it once.
- Push, SMS and email in one place
- Segments built from real order data
- Revenue attributed to every campaign
The full Online Ordering Package
- Branded web ordering widget
- iOS & Android apps
- QR ordering & click and collect
- Admin dashboard
- Real-time analytics
- Order management app
- Coupons & discounts
- Delivery fleet integrations
- Online card payments
- Free menu setup
- 24/7 support
- Add EPOS, loyalty, reservations and gift cards any month
Live in days, not months
Book a 15-minute demo
We look at how your ghost kitchen takes orders today and recommend the right plan. No pressure, no contract.
We build it for you
Menu, photos, options, delivery zones and payments set up by our team for free. Your apps are published under your brand.
Go live and grow
Share the link, print your QR codes and start taking direct orders with 24/7 support behind you.
What owners say after switching
Customers love ordering from our own app. We've noticed they're placing orders up to 3 times more often compared to those who order by calling us or walk-ins.
Our journey with Order Tiger has been nothing short of incredible. In just 5 months, it has accounted for a staggering 40% of our total sales.
Order Tiger increased our direct online sales by more than double through delivery from third-party fleet and have saved us a lot of money.
Every kind of ghost kitchen
- Virtual brand operators
- Delivery-only kitchens
- Restaurant delivery hubs
- Franchise ghost kitchens
- Dessert and late-night brands
- Healthy meal brands
Frequently asked questions
What is a ghost kitchen?
A ghost kitchen is a restaurant that exists only virtually and does not have any provision for entertaining dine-in customers. This business setup is fairly low risk and only involves deliveries, making the operations comparatively simpler.
How does an online ordering system for ghost kitchens work?
The online ordering system for ghost kitchens is a platform that combines the front-end for customers and the backend for ghost kitchens to deliver a seamless food ordering and delivery experience.
What makes Order Tiger suitable for ghost kitchens?
Order Tiger is a fully customizable online ordering and delivery software that helps you process orders effectively. Our tool also offers several delivery-focused features that can help you navigate orders efficiently, including multi-brand management and automated dispatching.
Can I integrate Order Tiger with my existing app or website?
Yes, you can seamlessly integrate Order Tiger with your existing website or application, without needing any additional technical know-how.
Can I run discount and promo campaigns on the platform?
Of course. You can create custom promo codes for your ghost kitchen and manage them on the platform. You can run discount and promotional campaigns by offering these discount codes to customers.
Do I need technical skills to set up and launch the Order Tiger platform?
No, you won't need any additional technical skills to set up and launch the Order Tiger platform. We will help you through the process and guide you with the onboarding process so you can use the platform effectively.
Can I handle pre-orders with the platform?
Yes. With the help of Order Tiger, you can organize and optimize the online ordering flow, making it easier to handle pre-orders and real-time orders in tandem.
Ready to take direct orders at your ghost kitchen?
Book a 15-minute demo and see the platform running on your own menu.