Online Ordering System for Hospitals.
Patient meal ordering, staff canteens and visitor cafes on one platform. Dietary rules, ward-specific menus and role-based access, with reporting for the whole site.
- No contract
- Free menu setup
- Live in days
How can a hospital digitise patient and staff meal ordering?
Order Tiger gives hospitals one platform for patient meal ordering, staff canteens and visitor cafes. Menus can differ by ward, department, time slot or user type, with allergens and dietary options shown so patients receive the correct meal. Ward orders are tagged with ward and bed, staff order ahead to skip shift-change queues, and role-based access keeps reporting central across sites.
- Covers patient meals, staff canteens, visitor cafes and in-room dining.
- QR ordering works in wards, waiting areas, canteen tables and coffee bars.
- Role-based permissions come with an audit trail on every change.
- Built for NHS and public hospitals, private hospitals, care homes and clinics.
Staff, patients and visitors order without a queue
QR ordering for wards, canteens and coffee bars, with staff accounts and department reporting.
Ward delivery
Orders tagged with ward and bed, delivered by the team.
QR everywhere
Wards, waiting areas, canteen tables and coffee bars.
Ready alerts
A push when the order is at the counter.
Roles and staff accounts
Catering, ward staff and management access.
Hourly heatmap
See the rush by hour and department.
Kiosks for the canteen Coming soon
Several orders at once at peak.
What holds hospitals back, and how we fix it
Orders taken hours ahead and often wrong by service time.
Shift changes create queues nobody has time for.
Each canteen reports differently.
Everything a modern hospital needs to take, make and grow orders
All of this is included in one platform, from one menu and one customer list.
The right access for every role
Kitchens, wards, departments and managers each see only what they need. Menus and hours can differ per site while reporting stays central.
- Role-based permissions
- Department or ward-specific menus
- Audit trail on every change
Order and pay from the table, room or seat
Guests scan a QR code, order from the live menu and pay without waiting for staff. Orders route to the right kitchen or bar automatically.
- No app download needed
- Table, room or seat number on every order
- Upsell prompts at checkout
Click and collect that skips the queue
Customers order ahead, pay online and pick up at a time that suits them. Your team sees the queue in advance and preps to the minute.
- Pickup time slots and capacity limits
- Ready-for-pick-up notifications
- Kerbside and counter options
Know what sells, when and to whom
Sales, product and customer analytics update live. See best sellers, quiet hours and customers who are drifting away, and act before it costs you.
- Sales by hour, channel and location
- Product mix and margin reports
- Customer retention and win-back lists
The full Online Ordering Package
- Branded web ordering widget
- iOS & Android apps
- QR ordering & click and collect
- Admin dashboard
- Real-time analytics
- Order management app
- Coupons & discounts
- Delivery fleet integrations
- Online card payments
- Free menu setup
- 24/7 support
- Add EPOS, loyalty, reservations and gift cards any month
Live in days, not months
Book a 15-minute demo
We look at how your hospital takes orders today and recommend the right plan. No pressure, no contract.
We build it for you
Menu, photos, options, delivery zones and payments set up by our team for free. Your apps are published under your brand.
Go live and grow
Share the link, print your QR codes and start taking direct orders with 24/7 support behind you.
What owners say after switching
Customers love ordering from our own app. We've noticed they're placing orders up to 3 times more often compared to those who order by calling us or walk-ins.
Our journey with Order Tiger has been nothing short of incredible. In just 5 months, it has accounted for a staggering 40% of our total sales.
Order Tiger increased our direct online sales by more than double through delivery from third-party fleet and have saved us a lot of money.
Every kind of hospital
- NHS and public hospitals
- Private hospitals
- Care homes
- Clinics
- Hospital catering contractors
- Multi-site trusts
Frequently asked questions
How does Order Tiger improve meal service efficiency in hospitals?
By automating the ordering workflow, it reduces manual coordination and errors. Orders are routed to kitchens in real time to help prioritize tasks and ensure timely, accurate delivery.
Can Order Tiger handle dietary restrictions?
Yes. Menus can be configured to show allergens, dietary options (e.g. vegetarian, gluten-free), and nutritional info, helping ensure patients receive the correct meals.
Can hospital staff and visitors use the system?
Absolutely. Our platform supports meal orders for staff canteens, visitor cafes, and in-room dining.
Is it possible to customize menus for different wards or departments?
Yes. You can create different menus and pricing per ward, time slot, or user type.
Do I need technical skills to set it up?
Not at all. It’s built for restaurant owners and teams—not developers. You’ll be up and running in no time.
Ready to take direct orders at your hospital?
Book a 15-minute demo and see the platform running on your own menu.